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Gas Hot Water Heater not working? There are a number of issues that can cause your gas heater to fail.

Gas hot water heaters have a lot of benefits, but they do occasionally have some common issues that, if caught early, can be easily repaired. If not caught early, there are still effective repair solutions that can be achieved by a qualified gas hot water plumber. We offer 24/7 service to fix or replace your gas hot water heater from issues such as:

  • Pilot light extinguished - Pilot lights can be tricking, so it’s important to have the manufacturer’s instructions handy when relighting. We are trained and skilled to do this and will have it up and running soon. However, it is safe if you are careful to attempt to relight it yourself, in case it has just been blown out by wind. 
  • Leaking pressure-relief valve - This is quite a common issue. To ensure the valve operates correctly, it should be manually activated every three months. They are designed to leak intermittently when the unit is heating or over pressurised. If there is a constant leak from your pressure relief valve it requires attention.
  • Discoloured or dirty water -  If you have discoloured water coming from your tank the tank can be flushed and the anode changed.


We’re here to help with all your gas hot water heater issues! Give us a call on 4943 9000 for a quote, or fill out our enquiry form!

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Was very impressed that they could attend to the problem with our solar hot water system the next day. Our problem was fixed [at the] amount that was originally quoted. Will be using Newcastle Hot Water Services again without any hesitation.

— Anne-Marie McQualter (five stars)
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Very responsive, helpful and professional service. Had an issue with my gas instant hot water unit. Attended site hours after my call. Resolved the issue shortly after. Thanks!

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We were completely happy with the work and the professional way it was carried out. The area was left clean and tidy. The workmanship was exceptional.

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For any of your plumbing needs call these wonderful people. They're fast, efficient, polite and very reassuring. No problem is too hard or job too small or large, all praise to Shane for his service on Sunday morning hot water fault diagnosed within minutes, solution found and fixed, hot showers. Again, fantastic.

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