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Electric Hot Water Service

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We’ll get your hot water sorted!

Submit the form below or call 02 4943 9000 to get your hot water looked at today…

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Issues with your electric hot water system? It could be caused by a number of factors, we take the guesswork out.

Your electric hot water system is probably an underrated product in your household… until it stops working. It becomes top priority when you go in for a steaming shower and face a cold one. Then you start noticing all the other times you rely on hot water like washing dishes and bathing the kids… All of a sudden, you have a very inconvenient day ahead of you! That’s why it’s important to be on the front foot with your hot water system with regular servicing by licenced professionals. We provide a fast, easy and cost effective servicing that will identify any issues on the spot and solve them as quickly as possible.

The two main areas we take a look at during an electric hot water service are:

  • The sacrificial anode: This is the metal rod hanging in the tank that sacrifices itself for the greater good of the tank! It attracts all the nasties that threaten to cause rust in your hot water tank. It needs to be replaced every five years.  
  • Temperature and pressure relief valve: This is the regulator in storage tank systems that vent hot water when needed.

Extended Warranty

Newcastle Hot Water Services offer a free 12 month extended warranty on replacements of selected electric storage, gas storage, continuous flow and solar hot water systems. Download the below document for included models and terms, or call us today for more information.

hot water system repair

Buy now and pay later with Humm!

A little low on cash, with a big hot water system problem that won’t wait for payday? Pay with Humm and get up to 60 months to repay. T&Cs apply.

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How long do hot water systems last?


Was very impressed that they could attend to the problem with our solar hot water system the next day. Our problem was fixed [at the] amount that was originally quoted. Will be using Newcastle Hot Water Services again without any hesitation.

— Anne-Marie McQualter (five stars)

Very responsive, helpful and professional service. Had an issue with my gas instant hot water unit. Attended site hours after my call. Resolved the issue shortly after. Thanks!

— Nick Kuras (five stars)

We were completely happy with the work and the professional way it was carried out. The area was left clean and tidy. The workmanship was exceptional.

— Linda Lombardo (five stars)

For any of your plumbing needs call these wonderful people. They're fast, efficient, polite and very reassuring. No problem is too hard or job too small or large, all praise to Shane for his service on Sunday morning hot water fault diagnosed within minutes, solution found and fixed, hot showers. Again, fantastic.

— John Grover (five stars)