At Newcastle Hot Water Service, it has always been our goal to provide our customers with second-to-none quality, affordable and reliable hot water maintenance and renewals. Being a locally and family owned and operated business, we are passionate about our ability to offer ultimate peace of mind to our neighbours, in an industry that too often results in horror stories of bad work or over-quoting.
With this in mind, Gavin (now joined by his sons Darcy and Charlie) set out to establish, and has since maintained, a large and loyal client base specialising in all aspects of hot water repairs, replacements, renewals and maintenance.
Newcastle Hot Water Service now partners with some of the country’s leading brands including Rheem, Dux and Bosch as qualified warranty and service agents. This gives us the ability to act on any warranty issues you may have with the products we install to ensure a quick result should you have any warranty issues.
Our dedication to our customers has, and always will be, the driving force behind Newcastle Hot Water Service.
Honesty
Newcastle Hot Water Service endeavours to provide a reliable and honest service to our customers, with high efficiency and affordability.
Fairness
We’re dedicated to providing the best price to our customers. We carry out a lot of installs in both the private and public sector, allowing us to buy wholesale materials. This, paired with our price match and beat philosophy, means we know our quotes are the best in Newcastle, Lake Macquarie and the Hunter.
Transparency
Our aim is to fix any issues our customers may have in a fast and fair manner. We encourage all feedback, good or bad through our customer review platform. Thankfully, the majority of our reviews are from customers happy with the service we provide.
It is extremely important to ensure your hot water plumber is legally and adequately qualified to carry out gas, solar and electrical connections on your hot water heater.
It is a legal requirement in NSW that plumbers have a restricted electrical license to carry out minor electrical repairs on hot water heaters.
Newcastle Hot Water Services are a fully qualified and licensed team of professional plumbers who are dedicated to delivering the highest quality hot water plumbing to Newcastle, Lake Macquarie and the Hunter Valley.
Our big chief, Gavin Heany, is personally fully qualified and sets the same high standard for the rest of the team.
(Qualified Supervisor Certificate: Gavin John Heaney no. 36318S)
Buy now and pay later with Humm!
If you're a little low on cash, and your hot water system has a big problem that can't wait until payday, why not try Humm!
With Humm you can get interest free payments on your hot water service, installation or maintenance without having to endure another cold shower. Simply apply, add payment methods and then our team will come out and complete your hot water repair in Newcastle!
Contact our team today to see if this option is for you.
T&C's apply see shophumm.com.au
