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Professional Hot Water Repairs Hunter Valley

We’ll get your hot water sorted!

Submit the form below or call 02 4943 9000 to get your hot water looked at today…

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Few things are worse than realising the hot water has run cold, or that the tank is showing signs of degradation. Fortunately, our skilled team of hot water system experts is on hand to get you back up and running again. Give us a call for same-day service or to arrange a free on-site inspection.

Why Choose Us for Hot Water Repairs?

Newcastle Hot Water Service is a local, family-owned business that has built up a reputation for genuine customer-first service. We are passionate about delivering peace of mind to our neighbours, in an industry too often plagued with over-quoting or poor quality workmanship. In our pursuit of excellence, we partner with leading brands and highly qualified experts. We have been a staple across the Hunter Valley for hot water system repairs, heat pumps, gas supply, energy efficiency options and much more. Our team proudly provides:

  • Free on-site inspections and competitive pricing
  • Quick response time - with same-day service available
  • Interest-free payment options
  • 100% enquiry response rate
  • Fully licensed and experienced technicians
  • 4.9 star rating on Google Reviews from satisfied customers, which you can read here
  • 12 month customer warranty on all products and services for peace of mind

Our Hot Water Services in Hunter Valley

Our services run the gamut from brand new installations to minor repairs. Some of our most commonly requested services around the Hunter Valley include:

  • Hot water servicing and maintenance
  • Hot water repairs
  • New hot water system installations, including heat pump, gas or electric water heater installs
  • Emergency hot water repairs

We cover all different types of hot water systems, including electric hot water systems, gas hot water systems, solar hot water systems, heat pumps and more.

Emergency hot water system repairs

Heating and plumbing are integral to our daily lives, from showering to laundry. We understand that getting hot water restored is more than just a matter of convenience, but often essential to going about your daily life. This is why our team is available for emergency call-outs whenever the need arises.

To help reduce the risk of finding yourself in an emergency situation, it's important to heed the warning signs of a hot water tank degrading with age or otherwise exhibiting signs of fault. Hot water systems are often buried away outside of view, under houses or in storage areas. It's important to check on your hot water system regularly throughout the year, especially if you spot symptoms of a problem around the house. The warning signs can include dirty or foul-smelling water coming out of taps, insufficient hot water or fluctuating water temperature, or strange sounds emanating from the hot water tank.

Signs You Need Hot Water Repairs or Replacement

Cold water is perhaps the starkest sign of a failing hot water system, but there are more subtle signs that can give it away. Some common signs your hot water unit needs replacement or repairs include:

  • There is no or inconsistent hot water being produced, or your tank is running out of hot water quickly
  • Dirty or foul-smelling water is being exuded by water fixtures
  • The hot water tank is leaking or steaming
  • The hot water system is making peculiar sounds
  • The hot water system is old - with most systems having a lifespan of between 8 - 12 years, with the quality, make, type and upkeep of the tank all determining its lifespan.

Our Process

For all your hot water needs, be it electric, gas, solar, and more, the first step is simply to reach out to our team and request a free on-site inspection. Being local to the Hunter region, our team is within proximity to address same-day or emergency service repairs or schedule an appointment at a time convenient for you.

Step 1

Step 2
Step 3

Book a free on-site inspection

Agree on an all-inclusive quote

Service is completed by qualified experts to the highest standard, and full clean-up is conducted to leave the property tidy

Which areas do you cover?

Our area of coverage for hot water systems include the following areas: the Hunter Valley, Newcastle, Lake Macquarie, Port Stephens, Maitland, Central Coast and surrounds. If you're unsure, just get in touch.

How long does a hot water system last?

How do you know if your hot water system is broken?

Can weather affect my hot water system?

Does home insurance cover hot water systems?

What are the different types of hot water systems?

Which brands of hot water system installation do you offer?

It varies by type and make, but hot water tanks typically have a lifespan of between 8 - 12 years or up to 20 years for tankless models. Different tanks will have different heating elements and subsequently different needs to keep them running smoothly. Rest assured our team is fully licensed to help with various system types.

An expert can help you determine whether your hot water system is beyond repair, or whether repairs will outweigh the cost of replacement. Our team provides free on-site inspections, and will always be transparent with you on what will be most cost-effective for your situation.

Occasionally, residents won't realise their systems have lost power because the system is benefitting from solar energy. This means when the weather gets overcast and access to sunlight is lost, the hot water system is abruptly unable to function.

Sometimes. It depends on your insurer and policy, and often whether the damage is accidental or simply the result of degradation and age. It’s best to consult your home insurer.

There's more than one way to heat water. Hot water systems could include an electric hot water system, gas hot water system, solar hot water system, or heat pumps. The one you choose will depend on your priorities - including energy efficiency, cost and preferred energy source.

If you have limited space, you may also consider an instanataneous water heater. These hot water systems are suitable for small spaces as no tank is required. Instantaneous Tankless water heaters may free up space in smaller areas while still providing reliable hot water when you need it.

Our reputation is paramount, so we only work with the highest quality hot water systems that will go the extra mile. This includes trusted suppliers such as Rheem, Aquamax and Rinnai, among others. All our products come with extensive warranties which will be explained to you at time of sale.

Get in touch

Contact our team today for help with repair, replacement or general maintenance.